Posted on Google
GWade Myers35 days agoTrustindex verifies that the original source of the review is Google.
Awful service. Spilled an oil tank in my grandmother’s basement and did a horrible job cleaning the mess they made while also having her pay the damages and restoration in full. They refused to hire anyone to restore the basement and her entire house smelled of pungent oil until she paid someone else to clean up. They said they wouldn’t hire anyone and she would just have to SUE them instead. Horrendously unprofessional and unfair to someone of that age. Scam scam scam. I hope they’re happy to ruin someone’s month like that.Posted on Google
Pamela Sedney49 days agoTrustindex verifies that the original source of the review is Google.
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Bruce Whitehair64 days agoWe could not be more pleased with the work ARK Basement Services did to rehab our converted basement bedroom and dressing rooms. The quality, timeliness, value and service exceeded expectations and solved a very bad water situation. The team of Chris, TJ, Devin and Johnny were absolutely exceptional, hard working and professional in every way. Tyler is an excellent sales representative for your firm. He quickly identified the issues and solutions and provided a quick and accurate quote. He did a lot to relieve our stress and get the work scheduled. We highly recommend the entire team.Posted on Google
Barb Roeback90 days agoArk Basement services is a great company did an amazing job in our basement. Jim and his team were very helpful. I would definitely recommend them.Posted on Google
Chris Oleary90 days agoArk Basement is a great company. I had interior French drains and sump pump installed for water issues. Ashley and Johnny were very helpful. The crew that came here were knowledgeable and friendly and respectful. I would definitely use them again.Posted on Google
nick mckay140 days agoAmazing team and great customer servicePosted on Google
Susan Mueller142 days agoGreat job! I couldn't believe how labor-intensive the work was. Workers arrived on time and were personable, kept me informed, and cleaned up everything. Two days I even had two workers up from the Pittsburgh office because they weren't busy. Despite the workers' many trips up and down my cellar steps carrying heavy buckets, there was no mess in the house. Since mine was a winter job, Jonnie came back in the spring to do the outside work. Sod was set back in place so that you can hardly see where he had dug. Special kudos to Jonnie and Tyler. I am enjoying my nice dry basement!Posted on Google
Jeff Boam152 days agoWe had a fantastic experience with Ark Basement Services. We were dealing with a damp basement and getting mold. We called ArK to install a new French drain system and a sump pump. The team was professional, clean, and knowledgeable from start to finish. Since they completed the work, our sump pump has been going non stop! The new sump pump works extremely well and gives us peace of mind. I would highly recommend their services if you want a permanent solution to a wet basement. Other companies had fancy systems, but they were still French drains and cost much much more, one company was double the price!+3Posted on Google
Brandon Lewis214 days agoI had a great experience working with Ark. Every person I interacted with communicated clearly, was kind, professional, and easy to work with. They were extremely solution-oriented and helped me navigate a couple of sensitive plumbing issues. As the project moved along and a few unexpected issues came up, they stepped in and supported me even when they really didn’t have to. That level of integrity meant a lot. Their pricing was also more reasonable than three other competitors I looked into, and the quality of their work was outstanding. I was able to observe the progress daily and was genuinely impressed with their work. Since the work was completed, I haven’t noticed any water ingress or moisture issues at all. I’m looking forward to having them come back to bury our sump pump drain when the weather warms up. I would absolutely recommend Ark without hesitation.Posted on Google
Debra Shufran218 days agoI had Ark waterproof my basement in 2022. The Sump pump piping out to the discharge pipe under the driveway, came apart from the severe cold. They came today put in new PVC connector.30 min repair 👏🏻👏🏻+0Posted on Google
Zachary Morton225 days agoI’m very pleased with the work ARK Basement Services did, as our old basement proved not to be easy work. I can attest to the fact that these guys do what it takes to get the job done right, and I’m relieved to say that our basement is fully waterproofed. There were remnants of a French drain installed likely over 20 years ago, but there were no signs of it working between a bad pump and inconsistent water flow onto our floor through the old membrane…it was a sore sight. All it took was an extra rainy day and water/sediment was at the foot of the basement stairs. I reached out to ARK Basement Services, among other local businesses, via their website, as I frequently refer to online reviews like this one in my decision making. Aside from usual company service guarantees for this kind of work, it was really their reviews that ultimately pushed me to choose their work for our basement, and I have to say they went the extra mile for us! Tyler and Jonnie did great work installing the French drain, and it was nice to see the progress each day, as I’m not one to rush important work like this. I was really impressed with how thorough they were in their demo, digging up the old concrete and gravel underneath, and I was shocked at how much both standing and flowing water there was when Tyler was digging out the trench deeper than the last one (see video). Our example became the perfect case of whatever you see coming to the surface in your basement may likely only be the beginning of what lies underneath your floor or behind your walls. So, if you have a similar problem of moisture or water flow in your basement, it could be worse than you realize behind that concrete. These guys will make sure it all gets addressed. The remaining few photos show some of the work they did installing the piping, gravel, and membrane, all of which looked very neatly done. I even asked that they rip away some of the stairs to really improve the water drainage in an area of the basement that didn’t have it before, and they did a great job (I had new stairs installed myself afterwards). Throughout the whole project, I had all sorts of questions about the work, water removal, the system itself, maintenance, you name it, and Tyler was quick and professional in answering them and seeing the project through to its final completion. I am definitely looking forward to a dry basement this spring, and I would certainly recommend ARK Basement Services to any local family trying to weather the Erie rain and snow.+6Posted on Google
Dylan Perry230 days agoUnreal. Thank you arkLoad more
