Imagine this: You hire a waterproofing team to come into your home and ensure that no water will be able to enter your basement. You then spend time painting, putting in new carpet, and turning the area into a living/storage space. After a few months, there is flooding due to a storm.
Unfortunately, there are lots of stories similar to this one. It’s not uncommon to hire the first basement waterproofing team that they can find. However, many people later regret not doing their homework.
Water in basements can cause severe damage to the walls and foundation of the home. It can also be the cause of black mold and many other problems. That is why it is essential to waterproof your basement and choose the right team to do so.
Some companies take short cuts that may look like they have solved the problem. However, there could be a more significant problem hiding behind the waterproof paint. But how do you know if you are choosing the right team?
Here are some tips and tricks for picking a high-quality waterproofing team.
Ask for Reviews
Never hire a company that doesn’t have positive feedback that they can share with you. If the team doesn’t have Google or Facebook reviews that are available for anybody to read, ask them for some of their customer feedback or a reference that you can speak to. A reputable company understands the importance of ensuring that a quality job will be done and will be forthcoming with their quality reviews.
Notice the Customer Service
How is their customer service? If it takes days to get a callback, do you think they will show up for the job when they say that they will? Or if they are rude on the phone, do you trust them to come into your home? The quality of a customer service team can say a lot about a company, with or without words.
Look for a Quality Guarantee
There would be nothing worse than hiring a team to come and waterproof your basement, having it flood again, and then not having the contractors come back to fix the problem. If the waterproofers have a quality guarantee, they will go back to your home and reevaluate the situation for free. If there is no guarantee, you would need to hire another team or pay the same company to re-fix the problem.
Reliable waterproofing companies have worked on countless basement problems that are similar to yours. Ask the team for pictures or how they plan on handling the issue. Some companies even list their methods on their websites or share photos from different job sites.
Choose the Right Team
If you are looking for a reliable, affordable, and knowledgeable team in Erie or Pittsburgh, PA, the Ark Basement Services team is here for you. With over 20 years of experience, we have the reviews, customer services team, quality guarantee, and expertise that you need. Contact us today to schedule a free estimate.